Proceed into the
Proceed into the service lot and look at the license plate frames. In a reputable dealership you will see frames from competing dealerships too. Don?t choose a dealership that?s out of the way. The salespeople know that they have just one chance to make a sale, and they lean hard on you. Avoid multi-franchise dealerships. Too many people run different parts of the operation, causing confusion in service.
4. Choose your salespeople; don?t let them choose you. Speak with several. Ask: A) How long have you worked at this dealership? (The longer the better) B) Where else have you worked? And for how long? C) May I get the name and number of a recent customer? (Follow up with a phone call).
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